Accessibility Policy

Accessibility Policy

Our Commitment

Eleos is committed to making our website accessible and welcoming to people with disabilities. We believe everyone should be able to explore information about our programs, retreats, and community, and contact our team without unnecessary barriers.

Website Accessibility

Our goal is for eleosjourney.com to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make digital content more accessible to people with a wide range of disabilities.

Our accessibility priorities include:

  • Clear, readable content and consistent navigation.

  • Text alternatives for meaningful images.

  • Sufficient contrast between text and backgrounds.

  • Navigation and forms that can be used with a keyboard.

  • Compatibility with screen readers and other assistive technologies.

These priorities guide our approach to website improvements. Some parts of the website may not yet meet this goal, and we welcome feedback about barriers you encounter.

Assistance and Alternative Access

If you have difficulty viewing content, using a form, or accessing information on our website, please contact us. We will work with you to provide the information or assistance you need through an accessible alternative.

Email: info@eleosjourney.com
Phone: 510-919-4006

To help us understand and address the issue, please include:

  • The page address where you experienced difficulty.

  • A brief description of the problem.

  • Your preferred way for us to contact you.

  • If helpful, the browser, device, or assistive technology you were using.

You do not need to provide a diagnosis or sensitive medical information to report a website accessibility issue.

Program and Retreat Accessibility

If you have accessibility needs related to an online session or in-person retreat, please contact our team before registering so we can discuss the location, activities, and available accommodations.

Third-Party Services

Some parts of your experience may involve websites or services operated by other organizations, such as booking platforms or video conferencing tools. Their accessibility may vary. If you encounter a barrier while using a service connected to an Eleos program, please let us know so we can help explore an alternative.

Feedback and Updates

We welcome suggestions for making our website easier to use. We will review accessibility concerns and use that feedback to guide improvements. This policy will be updated as our accessibility approach evolves.

CONTACT INFORMATION

info@eleosjourney.com
510.919.4006

FOLLOW US

PARTNERS

LEGAL NOTICE

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Tennessee Medical Association and Eleos. The Tennessee Medical Association is accredited by the ACCME to provide continuing medical education for physicians.

The Tennessee Medical Association designates this live activity for a maximum of 20 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

*Any non-MD/DO participants should check with their individual licensing boards to confirm that they acceptAMA PRA Category 1 Credits™.

* Sitewide where 'CME' is mentioned this is referring to 20 AMA PRA Category 1 Credits™

Steps to Join

Step 1: Complete the retreat application form. Once we receive your application, you’ll get an email with instructions on how to schedule a screening call with our Co-Founder and Lead Facilitator, Jayne Gumpel, LCSW. This call will be held over Zoom.

Step 2: If both you and our team feel the retreat is a good fit, we’ll ask you to make a 50% deposit of the retreat fee (note: housing costs are not included in this fee).

Step 3: After you’ve paid the deposit to secure your spot, you’ll receive a welcome email with important next steps, including:

  • Scheduling a medical screening appointment,
  • Booking housing at Menla Retreat Center,
  • Selecting a Pre-Retreat Preparation Group Video Call with other participants.

You’ll also receive details for the RetreatPortal, where you can find all this information and more to help you prepare for the retreat.

Refund Policy

*All deposits are non refundable unless you cancel 60 days prior to the retreat. There will be a $500 fee deducted from the deposit if you cancel at any time after the deposit is paid. Please be sure you intend to join this retreat.

Once the balance is paid (due 45 days prior to the retreat) the fees are non refundable and a partial credit can be assessed to a future retreat.

We appreciate your understanding. Many many steps go into creating this experience for you.